(Michael did not specify "limit one per customer".) Michael, at first, berates Darryl for not properly labeling the shipments for the customers, although Darryl made it clear that Michael had to know that shipments close to each other meant they were headed to the same customer. ![]() In fact, they got all five of the tickets, for a cumulative discount of 50%. However, his idea backfires, as the company's largest client, Blue Cross of Pennsylvania, receives one of these tickets. In addition to his excitement, Michael also holds a "marketing conference" in the office. Michael comes to work dressed as Willy Wonka after being "inspired" by an idea that is sure to bring up paper sales: He placed golden tickets in shipments of paper which grant a 10% discount for a year. While they argue, Jim slaps Dwight: "The KGB vill vait for no one!" Dwight solemnly looks to the camera and says, "It's true." Jim responds that the KGB is at the door, and Michael and Dwight try to convince the other to answer the door. Jim then makes a "ding dong" joke, intriguing Michael. The punch line is that Dwight slaps Michael and shouts, "Ve vill ask the qvestions!"Michael and Dwight have a brief slap fight before Michael declares that knock-knock jokes are banned in the office. Dwight then tells a knock-knock joke to Michael about the KGB. ![]() Michael walks to Pam's desk and interrupts her phone call so he can make a knock-knock joke that ends with him putting a slab of butter and a slice of bread on her desk.
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